Please note that only original priced items are eligible for refunds, all sale items are only eligible for store credit unless otherwise stated. Our policy lasts 30 days after item has been received. Items past this 30 day policy will not qualify for refunds, exchanges or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it (unwashed and unworn condition).
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thethaipantsmovement.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. But a store credit will be issued instead.
Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@thethaipantsmovement.com