A: Our loose fits come in two size classes, classic (fits sizes 0-12) and plus (fits 14-16). Our slim and relaxed slim are currently only available in size small (0-4).
A: Our classic fit is a "one size fits most" style. It regularly fits sizes 2-12 (US Womens) comfortably. The wide elastic waist band allows for a hip-hugging fit that accommodates multiple figures.
Below is a diagram of our classic fit, because we're a visual group.
A: Although our Classic Fits have amazing stretch and adaptability we didn't want to limit the joy of Thai Pants to sizes 2-12. So we came up with the Plus Fit, it has the same hip-hugging fit and wide elastic waist band but fits bigger. Currently our Plus Fit accommodates sizes 12-16 (US)!
A: We ship internationally! Where ever you are, we'll get it to you!
A: Shipping is free for orders above $85 (only valid for US and Canadian customers)! To make things easy we have flat rate shipping fees for orders under $85. Shipping any where in Canada & the US is $10 and international shipping is $34. These rates are based on standard ground shipping.
A: Shipping time depends on location. As we are based out of Calgary, Canada most Canadian shipments should arrive within 3-7 business days (for Standard Ground Shipping). For shipments to the US, shipping time is around 7-10 business days. International orders vary depending on location but should take no more than 20 business days (for standard shipping).
It's also good to note handling time, we'll usually have your order shipped by the end of the next business day (orders placed on the weekend will be sent out Monday).
A: ABSOLUTELY! Thai Pants are for everyone! Our "Loose Fit" series is the most popular for both women and men mainly because they're so darn comfortable but also because they fit so many body types. Although most of our sizing is in US women's sizes (just for consistency and simplicity) they are totally unisex! So get at them lads and ladies, rock your Thai Pants!
A: If you're not in love with your purchase we'd gladly return or exchange your items. Please note that only original priced items are eligible for refunds, all sale items are only eligible for store credit unless otherwise stated. Our policy lasts 30 days after item has been shipped. If 30 days have gone by since the ship date, we can only offer store credit towards your next purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it (unwashed and unworn condition).
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. But a store credit will be issued instead.
Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: email@example.com
A: We encourage you to NOT put your Thai Pants in the dryer! The heat from the dryer destroys the elastic waist band and you'll end up with a shadow of the once magnificent Thai Pants.
What we do recommend is that you hand wash and hang dry your Thai Pants. But we know that not every one as has the time for that, so if you're going to use a washing machine, wash them on the delicate cycle or even better yet wash them in a garment bag.
We always send out our products with care instructions to help ensure longevity, so take a peek at them when you receive your pants! We promise it's not a long read.
A: We're so glad you want to be part of the movement and we'd love to hear from you! Depending on quantities we are able to offer fantastic wholesale rates. Shoot us an email at: firstname.lastname@example.org